Effective Date: 24-06-2025
Last Updated: 24-06-2025
Information We Collect
Personal Information:
Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely through payment gateways)
Order history and purchase preferences
Communication records with customer service
Automatically Collected Information:
IP address and device information
Browser type and version
Browsing behavior and website interactions
Pages visited and time spent on our website
Referral sources and search terms used
Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and delivery notifications
Create personalized shopping experiences
Send marketing communications via email, SMS, and WhatsApp
Improve our website, products, and services
Analyze customer behavior and preferences
Comply with legal obligations and prevent fraud
Maintain business records and analytics
Information Sharing
We may share your information with:
Payment Gateway Partners: For secure payment processing
Logistics Partners: For order fulfillment and delivery
Analytics Service Providers: For website performance and customer behavior analysis
Marketing Service Providers: For email, SMS, and WhatsApp communications
Legal Authorities: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences and login information
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve website functionality and user experience
You can control cookie settings through your browser, but disabling cookies may affect website.
Marketing Communications
By providing your contact information, you consent to receive:
Email communications: Order updates, promotional offers, newsletters
SMS messages: Order notifications, delivery updates, promotional offers
WhatsApp messages: Customer service, order updates, marketing content
You can opt-out of marketing communications by: Clicking unsubscribe links in emails
Replying STOP to SMS messages Contacting us at fashionfibrein@gmail.com functionality.
Data Security
We implement appropriate security measures to protect your personal information:
Secure data transmission using SSL encryption
Regular security assessments and updates
Restricted access to personal information
Secure payment processing through certified gateways
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records
Your Rights
Under applicable Indian laws, you have the right to:
Access your personal information we hold
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Withdraw consent for marketing communications
File complaints with relevant authorities
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18
International Data Transfers
Currently, we only operate within India. If we expand internationally, we will ensure appropriate safeguards for data transfers.
Contact Information
For privacy-related questions or requests, contact us at: Email: fashionfibrein@gmail.com
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.